FAQ
Does my insurance cover damage from water, smoke, or fire?
In most cases yes. It depends on your policy and coverage. Many policies have exclusions, ask your agent for more information. However, it is important to call ServiceMaster right away to reduce the expense of your loss.
I have water damage in a small area. How do I know if I need to call you?
Often times water damage is more than you can see. Your drywall may also be wet up a few inches. Baseboards may be damaged in the water area. Water can also travel unusual paths in your home to areas you do not see. We have probe equipment and expertise to quickly determine the amount of damage.
How soon can you respond when I call?
We will respond within 4 hours after you call our 24-hour Disaster Hotline at 877-322-7218. Disaster recovery costs are reduced when damaged is cleaned as soon as possible whether it is water, smoke or fire.
Do you restore businesses as well as homes after fire or water damage?
Yes. We have experience in all sizes. Our recovery projects have ranged from over a million dollars to others which are much smaller. The average residential loss is much less than a business loss. No job is too small or too large for us. Call 877-322-7218 for more information.
What does it cost to clean my carpet or upholstery?
In most cases, it is less than you think. Call us for a quote on your home. We offer free estimates. Our services include carpet and upholstery cleaning, deodorizing, and protecting.
What carpet cleaning method do we use?
We use hot water extraction with truck-mounted units for maximum power. This is the #1 method approved for cleaning carpets by the largest carpet mills.
Why should I call ServiceMaster for my cleaning needs?
We are part of a nationwide franchise
We use proven methods, equipment, & supplies
We collaborate with carpet manufacturers to develop methods to clean and restore them
We guarantee our work, we do it right, or we do it over.
We are committed to provide the best-trained staff
Our staff is carefully screened for your safety and security
